look. enough of the halfords bashing.
think of it this way. halfords employees are usualy between the ages of 17-25. this age range of people are usualy inpolite, rude, moody and clueless. so its YOUTH and society thats the problem.
training does happen, i used to be a trainer at halfords. after 6 years of working there i know everything about everything they sell, where it comes from, who made it, what it does and how... just because you have had a bad experience doesntyu mean they are all bad.
halfords hasnt been around for 104 years and become the largest car accessories place in the uk for nothing. it holds 75% of the cycling market and 80% of the accessories market.
and the reason there is no staff is because they cant afford to pay for them. they arent making enough money to afford to pay for any more than 5 members of staff for the whole building. remember they are open 7 days a week 364 days of the year (only closing on xmas day) from 9AM-8PM and they have to pay for staff. some days we only used to sell a set of bulbs. other days we would sell $8000 in sat nav. it cannot be predicted so they have to cover their bases. 5 staff is plenty. but when you come accross lunch breaks, illnesses, absences, holidays etc etc etc.....theres not alot you can do about it.
halfords has made their stores almost self service anyway, if you cant find what you are looking for chances are they dont sell it.