Hello everyone, I know it's a bit late, but I'd like to wish you all the very best for 2007. I have a little tale to tell about Nissan. Last June I had a rattle on the hatch of my 160SR, the curse!!!the curse!!!,and had a new catch and striker fitted by my dealer, job done problem fixed, great. About a month or so ago the dreaded rattling tailgate rears, get it? rears? it's ugly head again.
I phoned the dealership and asked if there was a permanent fix for the rattle? No they said, Oh Nissan do know about the problem..... the hatch does rattle, get used to it!!! Or words to that effect. I was absolutly livid... I wrote a strong letter to Customer Services in Sunderland, or was it Birmingham? anyway some bod wrote back saying, contact your dealer you should be able to get the problem resolved???
He'd enclosed a list of four dealerships in my area, so I tried a new one in Manchester, and after explaning the situation to the lady on the Service desk, she said we can work on the problem I think your dealer is fobbing you off when they say it can't be fixed. Well, I'm impressed, they cured the rattle after about two hours, I waited. So fingers crossed.
I phoned the dealership and asked if there was a permanent fix for the rattle? No they said, Oh Nissan do know about the problem..... the hatch does rattle, get used to it!!! Or words to that effect. I was absolutly livid... I wrote a strong letter to Customer Services in Sunderland, or was it Birmingham? anyway some bod wrote back saying, contact your dealer you should be able to get the problem resolved???
He'd enclosed a list of four dealerships in my area, so I tried a new one in Manchester, and after explaning the situation to the lady on the Service desk, she said we can work on the problem I think your dealer is fobbing you off when they say it can't be fixed. Well, I'm impressed, they cured the rattle after about two hours, I waited. So fingers crossed.
