Most autos have a dipstick to check the fluid level.
Any many now don't have an easy option for change the fluid as they never fail, filled for life mentality.
First line says level is fine.
Unless they've just changed oil just before it happened then I'd expect it to be the same, or they should have stated that in the first post
Does anyone know if these radio codes for PP serial numbers are available from anyone other than nissan?
Do the online code companies work for the PP numbers?